Category Archives: travel

Dear Delta Airlines: why the horrendous service?

What do you do when you experience horrible customer service, and can’t get redress? Blogging is one response. This is a story about bad air travel in the United States.  Maybe it’ll draw some attention from the service provider, or … Continue reading

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Into the future with air travel dystopia

Recently I’ve been thinking about air travel, dystopia, and the future. Yes, it’s natural for anyone flying in the United States* to think of dystopia, given our system’s combination of misanthropic service, grim airports, overcrowding, a military-like mix of rushing … Continue reading

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Next week in Philadelphia

Will any of you be in Philadelphia next week, for the annual EDUCAUSE conference? I’ll be there and doing a bunch of things: A preconference workshop on automation in education.  The main focus here is twofold: on automation in creativity, … Continue reading

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On the road in May and June

While I live in Vermont, I travel a great deal.  I’d like to share my schedule here, so as to be able to meet up with readers and co-conspirators. Here’s the itinerary: May 13 – attending my daughter’s graduation from … Continue reading

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No, technology is not what’s wrong with American air travel

In reading the many reactions to this week’s United Airlines horror story, we should not be surprised to see some blaming technology.  Air travel is, obviously, a very technology-intensive enterprise, from aircraft to the complex support structure of airports, fuel, … Continue reading

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